Returns & Exchanges
At BOHECO, we are committed to providing high-quality hemp-based fashion and want you to be completely satisfied with your purchase. If your garment doesn't fit perfectly or meet your expectations, we offer a seamless 15-day return and exchange policy.
Initiate Request
Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
Quality Check Preparation
Ensure the apparel is unworn, unwashed, and has all original hemp-fiber tags and eco-friendly packaging intact for a successful inspection.
Reverse Pickup
Once your request is approved, our logistics partner will arrive at your doorstep within 48-72 hours to collect the package at no additional cost.
Refund or Replacement
After our workshop verifies the return, we will process your full refund to the original payment method or dispatch your new size within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing